A Provider Outreach Representative (POR) from the Provider Outreach Team has been assigned to each physician as a direct contact for AdventhHealth Physician Network (AHPN) questions or assistance. The general email inbox for the Provider Outreach Team is PHSO.Provider.Outreach@AdventHealth.com. A Provider Outreach Representative can also connect physicians and practices with the support teams that are also listed on this page.
Provider Outreach Representative (POR)
- First and main contact for all physicians & practices
- Contracting & credentialing questions
- Network onboarding
- Practice profile/demographic updates
- New providers/location additions
- Recredentialing process
- Claims questions
- Complaints & concern escalation
- Connects physicians and practices to the Additional Support Teams listed below
Additional Support
Provider Experience Center
- Assists physicians interested in joining AdventHealth Physician Network
- Status updates on submitted applications
- Password assistance for provider network sites
- CME information
- Assistance with provider directory forms
Provider Performance & Enablement Team
- Value-based onboarding and education
- Annual & quarterly incentive program
- Value-based performance questions
- Performance support tools
- Performance visits with practices
- Practice transformation
- Attribution questions
Clinical Documentation & Integrity Team
- Coding & documentation
- Questions related to CMS or HHS Risk Adjustment Models
- Coding tip sheets
Clinical Quality & Programs Team
- Tracks clinical quality progress across contracts
- Chronic health management program
- Emergency Department Care Coordination (EDCC) program